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Mission

GoodMornig! This is our mission.

1. TO BE THE MOST CONVENIENT ONLINE BOOKING PLATFORM WITH THE BEST QUALITY/PRICE RATIO

2. BECOME THE BEST ONLINE PLATFORM FOR LEISURE TIME, TO ORGANIZE VACATIONS, EXPERIENTIAL TRIPS AND TRAVELS

3. TO HAVE FUN, ENTERTAIN, HOLD COMPETITIONS AND THEMED GAMES TO GIVE PRIZES AND PURCHASE VOUCHERS!

A single portal offers both online bookings and information for sleeping, enjoying, visiting, having fun and more, shared between travelers and businesses, promoting interactivity and direct communications.

What more can be added? EuTravelIN offers these AWARDS! Just a good deal, always stright to pleasure!

The jackpots linked to the various GAMES present on the platform are equivalent to 75% of the subscriptions of the people registered! Never seen before!

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Terms & Conditions

Eutravelin - Terms and Conditions
Last modified: 2023, the 12th of March

Eutravelin.com is a set of "Services" ( from now "Services of Eutravelin" or simply "Services" ), provided exclusivly online, either through proprietary website, application for mobile devices, registered authorized and accessible at official stores. Eutravelin.com is provisioned and managed by the italian non profit organization SmartianS Associazione Sportiva Dilettantistica ( from now "Provider" as italian "Ente del Terzo Settore" alias Institution of Third Sector ). The Provider provides and manages online features, additional services and other products, including third parties. When you use, visit or buy on Eutravelin.com ( from now the "Site" ), or when you use services or products Eutravelin, install and make use of Eutravelin's mobile applications or other Eutravelin's software, in connection with any of the previous activities ( "Services of Eutravelin" or simply "Services" ), you are subject to the following terms and conditions. Eutravelin is the official name of all the "Services" you access once your unique and personal account is registered and validated.

I) GENERAL TERMS OF USE

II) GENERAL CONDITIONS OF SALE

I) GENERAL TERMS OF USE

Please read these general conditions of use ( "General Conditions of Use" ) carefully before using the Eutravelin Services. By using the Eutravelin Services, you fully accept these General Conditions of Use. We offer a wide range of Eutravelin Services and sometimes you may be subject to additional terms and conditions. If you use an Eutravelin Service (for example: Your Profile, your Eutravelin points, Gift Certificates, or Eutravelin applications for mobile devices), you will also be subject to the terms, guidelines and general conditions applicable to that certain Eutravelin Service ("Terms of Service"). In the event of a conflict between these General Terms of Use and the Terms of Service, the Terms of Service will prevail.

PRIVACY
We invite you to consult our Privacy Policy and our Cookie Policy and Internet Advertising policies that govern your use of the Eutravelin Services, to understand our practices.

ELECTRONIC COMMUNICATIONS
When you use the Eutravelin Services or send us e-mails, text messages (SMS) and other communications from your computer or mobile device, you communicate with us electronically. We may communicate with you in various ways, for example by e-mail, text messages (SMS), in-app notifications, or by posting messages and communications on the site or through other Eutravelin Services, such as our Communication Center. Without prejudice to specific provisions of the law of an imperative nature, for the purposes of this contract, you agree to receive communications from us in electronic form and acknowledge that all contracts, notifications, information notices and other communications that we provide to you in electronic form meet the requirement of the written form, when required by law.

COPYRIGHT AND DATA BANK RIGHTS
All content present or made available through the Eutravelin Services in the form of texts, graphics, logos, icon buttons, images, audio files, digital downloads, data collections and software, are owned by Eutravelin or its content providers and they are protected by the laws of Italy, by European Community directives and by international laws on copyright and database rights. The list of all contents present or made available through the Eutravelin Services is the exclusive property of Eutravelin and is protected by the laws of Italy, by European Community directives and by international laws on copyright and banking rights data.

It is not allowed to systematically extract and / or reuse parts of the Eutravelin Services without the express written consent of Eutravelin. In particular, it is not allowed to use data mining, robots or similar acquisition or extraction devices to extract (one or more times) to reuse any substantial part of any Eutravelin Service, without our express written consent. You will not even be able to create and / or publish your own database that reproduces substantial parts (e.g. prices and product lists) of the Eutravelin Services without the express written consent of Eutravelin.

BRANDS
Click here (work in progress) to view a non-exhaustive list of Eutravelin brands. Furthermore, the graphic material, logos, page headers, icon buttons, characters and service marks included or made available through any of the Eutravelin Services are trademarks or distinctive signs of Eutravelin. The brands and distinctive signs of Eutravelin cannot be used in relation to products or services other than Eutravelin, in such a way as to generate confusion among customers or in any way that can denigrate or discredit Eutravelin. All other brands not owned by Eutravelin that appear on any of the Eutravelin Services are owned by their respective owners, who may or may not be connected, connected to Eutravelin or sponsored by Eutravelin.

PATENTS
Eutravelin Services and the functionalities accessible through these services can be protected by one or more patents.

LICENSE FOR ACCESS TO EUTRAVELIN SERVICES
Provided that you comply with these General Terms of Use, the Terms of Service, and that you pay any applicable fees, Eutravelin or its content provider grant you a limited, non-exclusive, non-transferable and non-sublicensable license to access the Eutravelin Services and make them personal and non-commercial use. This license does not include any right of resale or commercial use of each Eutravelin Service or its contents, nor the right to collect and use lists, descriptions or prices, make derivative use of the Eutravelin Services or their contents, make any type of download or copying account information for the benefit of another reseller or using data mining, robots or similar data acquisition and extraction devices. All rights not expressly conferred by these General Conditions of Use or by the Terms of Service remain with Eutravelin or its licensors, suppliers, publishers, owners or other service providers.

It is not possible to reproduce, duplicate, copy, sell, resell, visit or in any other way use the Eutravelin Services in whole or in part for any commercial use without our express written consent. It is not possible to framing or use framing techniques to misappropriate any Eutravelin brand, logo or other proprietary information ( including images, text, page settings, or format ) in the absence of our express written consent. It is not possible to use any meta tag or any other "hidden text" using Eutravelin's name or trademarks without the express written consent of us. You must not misuse the Eutravelin Services. You can use the Eutravelin Services only within the limits established by law. Violation of these General Conditions of Use or the Terms of Service will result in the revocation of the authorization or license issued by Eutravelin.

YOUR ACCOUNT
If you use the Eutravelin Services, you are required to keep your account and password confidential and to control access to your computer and devices, and you agree, within the limits permitted by the applicable legal provisions, to be held responsible for all activities that will be carried out with your account and password. You undertake to take all necessary precautions to ensure that your password remains secure and confidential and you undertake to inform us immediately if you have reason to believe that any third party is aware of your password, or if your password is, or presumably about to be, used in an unauthorized way. You are required to ensure that the data you provide to us are correct and complete and to notify us immediately of any changes in the information you have provided to us. You will be able to access and update most of the information provided in the My Account section of the site.

You must not use the Eutravelin Services: (i) in such a way as to cause, or be able to cause, interruptions, damage or malfunctions to the Eutravelin Services and its features, or (ii) for fraudulent purposes, or in any case to commit illegal activities, or (iii) to cause disturbance, prejudice or apprehension.

We reserve the right to prevent access to the site and / or Eutravelin Services, to suspend or close an account, to remove or modify the contents of the site at our discretion, in case of violation of the applicable legal provisions, of these Conditions General Terms of Use or applicable guidelines or policies.

REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT
It is allowed to publish reviews, comments and other content, send e-cards and other communications and submit suggestions, ideas, comments, questions or other information, provided that the content is not illegal (i.e. obscene, abusive, intimidating, defamatory, does not violate privacy , the intellectual property rights or is not in any other way offensive to Eutravelin and / or third parties or regrettable and does not contain viruses, political propaganda, commercial solicitation, chain of letters, mass e-mail or any other spamming). You will not be able to use a fake email address, pretend to be another person or subject, or otherwise lie about the origin of a postcard or other content. We reserve the right (but we have no obligation to act in the absence of a complete notification form in its entirety) to remove or modify this content. If you believe that a content, or a sale advertisement published on the site or used in the context of the Eutravelin Services, contains a defamatory declaration or that your intellectual property right has been violated by an article or information present on the site or used as part of the Eutravelin Services, we invite you to complete and send us the Notification Form and we will proceed promptly.

If you decide to send content or materials, unless otherwise indicated by us, you grant: (a) to Eutravelin the non-exclusive, free, sublicensable and transferable right to third parties, to use, reproduce, modify, adapt, publish, translate, create works derivate, distribute and display such content in any part of the world through any means of communication and (b) to Eutravelin, its sublicensees and assignees, the right to use, at their discretion, the name you used in relation to them. Your moral copyright is reserved. You agree that the aforementioned rights granted to us are irrevocable for the entire duration of your intellectual property rights associated with such content and materials. You agree to carry out all further activities necessary to perfect each of the above rights granted to you by Eutravelin, including the signing of deeds and documents, at our request.

You declare and guarantee that you have, personally or in any other way, ownership or in any case the availability of all rights relating to the content of what you publish; that, on the date the content or material is published: (i) the content and material are accurate and relevant; and (ii) the use of the content and material you provide does not conflict with any of Eutravelin's applicable policies and guidelines and that such use does not harm third parties. Except in cases where any liability is attributable to the failure to remove illegal content following the receipt of a notification form, you undertake to hold Eutravelin harmless from all legal actions taken by third parties against Eutravelin, deriving from or in any case connected with the content and the materials you provide.

VIOLATIONS OF INTELLECTUAL PROPERTY RIGHTS
Eutravelin respects the intellectual property rights of third parties. If you believe that your intellectual property rights have been used in a way that could result in possible infringements, follow our Procedure for reporting intellectual property infringements.

EUTRAVELIN SOFTWARE TERMS
In addition to these General Conditions of Use, the software ( including any updates / upgrades and related documentation ) that we make available to you from time to time in relation to the Eutravelin Services ( the "Eutravelin Software" ) is subject to the terms you find in the Additional Terms for Eutravelin Software.

THIRD PARTY ACTIVITIES
Subjects other than Eutravelin manage stores, provide services or sell product lines on this site. Additionally, we provide links to affiliate company sites and other businesses. We are not responsible for the control or evaluation of these commercial operators or these subjects or the content of their sites, nor do we offer guarantees on their sales proposals. Eutravelin cannot in any way be held responsible for the actions, products and contents of all these subjects or any third party. You will be able to inform us when a third party is involved in your transactions, and we may share information relating to the transactions with these subjects. We invite you to carefully consult their privacy policies and other conditions of use.

THE ROLE OF EUTRAVELIN
Eutravelin allows third party sellers to put their products on sale on Eutravelin.com. The detail pages of each product indicate whether the product is sold by third parties. As a supplier of the e-commerce site, Eutravelin facilitates the transactions that take place on the site, but is not part of the contract for the sale of the goods / services sold by these third party sellers. Eutravelin therefore remains extraneous to this contract, which exists only between the buyer and the seller. Eutravelin assumes no responsibility for the sales contract and its correct execution, and does not act in any way as an agent of the seller. The seller is solely responsible for the sale of the products / services and for the management of disputes with the buyer. To make the buying experience of the buyer safer, Eutravelin offers its users an additional guarantee, which is being defined.

EUTRAVELIN RESPONSIBILITY
We will do our best to ensure that access to Eutravelin Services is provided without interruption and that transmissions are made without errors. However, due to the nature of the Internet, uninterrupted access and the absence of errors in transmission cannot be guaranteed. In addition, your access to the Eutravelin Services may also occasionally be suspended or limited to allow for repair, maintenance, or the introduction of new activities or services. We will endeavor to limit the frequency and duration of these suspensions and limitations.

Eutravelin will not be responsible for (i) losses that are not a consequence of our violation of these general conditions or (ii) for any loss of commercial opportunity (including lost profits, revenues, contracts, presumed savings, data, goodwill or unnecessarily incurred expenses) or (iii) any other indirect or consequential loss that had not been reasonably foreseeable, both by you and by us, when you started using the Eutravelin Services.

We will not be responsible for any delay or non-fulfillment of the obligations under these general conditions if the delay or non-fulfillment derives from unforeseeable circumstances or from causes of force majeure. This provision does not affect your rights deriving from the law and in particular your right to receive the goods purchased within a reasonable time or to be reimbursed in the event of non-delivery due to circumstances arising from unforeseeable circumstances or for reasons of force majeure. The legal provisions in force in some states may prohibit the limitations of liability indicated above. In the event that these provisions are applicable, the limitations of liability indicated above will have no effect and you may be granted additional rights. None of the provisions contained herein limits or excludes our liability in the event of death or personal injury caused by our negligence or caused by willful misconduct or gross negligence.

APPLICABLE LAW AND JURISDICTION
These General Terms and Conditions of Use are regulated and must be interpreted in accordance with the laws of Italy and the application of the United Nations Convention on International Sale of Goods Contracts is expressly excluded. You accept, and we accept in turn, to submit to the non-exclusive jurisdiction of the Courts of the City of Turin district. As a consumer you can thus act before the Courts of the district of the City of Turin or of the Member State of the European Union in which you are resident or domiciled to promote a dispute in relation to these General Conditions of Use.

The European Commission provides a platform for online dispute resolution, which you can access via this link: https://ec.europa.eu/consumers/odr/. In case you want to bring a question to our attention, please contact us.

MODIFICATIONS OF THE SERVICE OR CHANGES IN THE CONDITIONS
We reserve the right to modify the Eutravelin Services, policies, these General Conditions of Use and the Terms of Service at any time to offer new products or services or to adapt to legal provisions and regulations. You will be subject to the policies and terms of the General Conditions of Use from time to time in force when you use the Eutravelin Services. If any provision of these conditions is deemed invalid, null or for any reason inapplicable, this condition will not in any case affect the validity and effectiveness of the other provisions.

RENUNCIATION
In the event of your failure to comply with these General Conditions of Use, our failure to exercise the right to take action against you is not our waiver to act for the control of the obligations by the assumption.

MINORS
We do not sell products / services to minors. We eventually sell products / services for children that can only be purchased by adults. If you are under the age of 18, you can only use the Eutravelin Services by involving a parent or guardian.

NOTIFICATION FORM AND PROCEDURE FOR REPORTING VIOLATIONS OF INTELLECTUAL PROPERTY RIGHTS
If you believe that your intellectual property rights have been violated, you can complete and send us the notification form. We respond promptly to the owners of intellectual property rights who complete and send the Notification Form to communicate alleged violations.

Upon receipt of a notification form, we may take various initiatives, for example we may remove the information or an article, without this implying admission of liability and without prejudice to any other right, remedy or defense, which we expressly reserve the right to exercise. Furthermore, in sending a Notification Form, you grant Eutravelin the right to use, reproduce, modify, adapt, publish, translate, create derivative works and show the content of the same Notification Form in any part of the world by any means of communication . This includes the right to send the notification form to the subjects involved in the preparation of the content deemed illegal. You undertake to hold Eutravelin harmless from all third party actions against Eutravelin arising out of or connected with the sending of a Notification Form.

Note on the product / service sheets of Third Party Sellers: We inform you that the product sheets of Third Party Sellers are only stored on Eutravelin.com and are published exclusively according to the indications of the Third Party Sellers who can be contacted from the "Seller Information" page, accessible by each product details. ISBN-10, Definitions: "ISBN-10" means the International Standard Book Number and is a ten (10) digit numeric identifier that can be found in certain book listings under "Product Details". Important warning: providing false, misleading or inaccurate information in the Eutravelin notification form may give rise to civil and / or criminal liability. If you have any questions, please consult a lawyer.

ADDITIONAL TERMS FOR EUTRAVELIN SOFTWARE

Use of the Eutravelin Software. You can use the Eutravelin Software only for the purpose of using the Eutravelin Services within the limits of the General Conditions of Use, these additional Terms for the Eutravelin Software, as well as the Terms of Service. You will not be able to incorporate a part of the Eutravelin Software into your programs or compile portions of the same in combination with your programs, you will not be able to transfer the Eutravelin Software to use it in relation to another service, or to sell, lease or rent, distribute or grant sublicensed, or otherwise assign any rights of the Eutravelin Software in whole or in part. You will not be able to use the Eutravelin software for illegal purposes. We may cease supplying the Eutravelin Software and may revoke your right to use the Eutravelin Software at any time. Your right to use the Eutravelin Software will be automatically revoked, without notice from us, in the event of your failure to comply with the provisions of these Additional Terms for the Eutravelin Software, the General Conditions of Use or the Terms of Service. The Eutravelin Software may be subject to the application of additional third party terms and conditions, contained or distributed together with some Eutravelin Software (or software incorporated in the Eutravelin Software) indicated in the relative documentation. These provisions will prevail in case of conflict with the General Conditions of Use. The software used in the Eutravelin Services are owned by Eutravelin or its software suppliers and are protected by Italian and international copyright laws.

Use of third party services. When you use the Eutravelin software, you may also use the services provided by third parties, such as providers of a wireless service or a mobile phone platform. The use of services provided by third parties may be subject to the policies, conditions of use and tariffs of such subjects.

Prohibition of "reverse engineering". You may not copy, modify, reverse engineer, decompile or disassemble or otherwise act on the Eutravelin Software in whole or in part or create works derived from or of the Eutravelin Software, nor encourage, assist or assist other objects to carry out such activities.

Updates. In order to keep the Eutravelin Software up to date, we may provide automatic or manual updates at any time and without notice.


Please read these conditions carefully before using the Eutravelin Services. By using the Eutravelin Services, you fully accept these conditions.

II. GENERAL CONDITIONS OF SALE

These general conditions of sale govern the sale of products and, where applicable, services through the site when Eutravelin operates as a seller ( "General Conditions of Sale" ). The sale of products by third party vendors will be governed by the terms and conditions of sale applicable from time to time. We offer a wide range of Eutravelin Services and sometimes you may be subject to additional terms and conditions. If you use any Eutravelin Service ( for example: Your Profile, Eutravelin applications for mobile devices or Communications ), you will also be subject to the terms, guidelines and general conditions applicable to that particular service ( "Terms of Service" ). In the event of a conflict between these General Conditions of Sale and the Terms of Service, the Terms of Service will prevail.

We invite you to carefully read these General Conditions of Sale before making any purchase. By making any purchase you fully accept these General Conditions of Sale.


OUR AGREEMENT
The presentation of products and services on the website or through Eutravelin applications for mobile devices constitutes an invitation to offer.

Se desideri comprare uno o più prodotti/servizi/prenotazioni, potrai selezionarli uno alla volta, aggiungendoli al tuo carrello. Una volta che avrai selezionato tutti gli articoli che intendi acquistare, potrai chiudere il tuo carrello ed inoltrare l'ordine. A questo punto ti apparirà una pagina riassuntiva dei prodotti da te selezionati, il loro prezzo e le opzioni (con i relativi costi aggiuntivi) se presenti. Ti verrà richiesto di scegliere la soluzione preferita per l'eventuale trasporto e consegna e il metodo di pagamento.

On the page, you will find the "Check Out" button, which you must click to submit the order.

Your order will therefore be considered as your contractual purchase proposal addressed to Eutravelin for the products / services / reservations listed, each considered individually. Upon receipt of your order, we will automatically send you a message to take charge of the order ( "Order Reception" ). If you use some Eutravelin Services (such as Eutravelin applications for mobile devices), the Order Receipt can be published in the Communication Center accessible from the site. Receiving an order does not constitute acceptance of your purchase proposal. By sending the Order Receipt, in fact, we only confirm that you have received the order and that it has undergone a process of data verification and availability of what you have requested. The sales contract with Eutravelin will only be concluded when we send you a separate e-mail or publish a message in the Communication Center on the acceptance site of your purchase proposal which will also contain detailed information depending on the good or service or booking. In case of purchase of a service or booking, the charge is automatic after checking the availability of the same. In the event that your order is processed through multiple shipments, you may receive separate Shipping Confirmations. The charge will only be made when the items included in your order are shipped. For more information on payment authorization, please consult the dedicated help page. You will be able to cancel your order before receiving the Shipping Confirmation, provided that the order has not been prepared for the shipping process. In this case you will not be charged any costs. However, the right of withdrawal is subject to the terms and conditions set forth in the following art. 2. The right of withdrawal does not apply to some categories of products including, without limitation, digital products or software not supplied on a material support ( as in the case of CD or DVD ) once the download has started ( cd download ) or use.

You agree to receive invoices electronically. These documents will be available in PDF format in the My Account section of the site. The issue of the electronic invoice relating to an order will be communicated to you in the Shipping Confirmation. For more information on electronic invoices and how to obtain the document, consult the dedicated help page.

All orders placed on the site must correspond to normal consumption needs. This requirement applies both in relation to the number of products purchased with a single order, and in the case of a plurality of orders relating to the same product, even if each order includes a quantity of products corresponding to normal consumer needs.

EUTRAVELIN RETURN POLICY, EXCEPTIONS AND RETURN POLICIES
Unless otherwise indicated in the description of the products / services / reservations or in the relative Information Sheet, once the payment has been made, the sale of the is intended as completed. Since all the Offers on the Site are available only for specific dates, once you have purchased the product / service or / reservation, unless otherwise agreed, you have no right to cancellation or withdrawal. Pursuant to the Consumer Code (Legislative Decree 205/2006) and the Tourism Code (Legislative Decree 79/2011) in implementation of the European directives on consumer protection and tourism market respectively, in particular on the basis of in conjunction with articles 47, lett. g) and m), and 59, c. 1, lett. n), of art. 55 of the Consumer Code and article 32, c. 2 of the Tourism Code, the purchase of products / services / reservations through the Site does not provide for the right of cancellation or withdrawal by the Member, unless otherwise provided by the actual Selling Party and not Eutravelin.

Without prejudice to the exceptions indicated below, you have the right to withdraw from the order made exclusively for tangible goods, without having to provide any reason, within 14 days from the day you received the ordered product ( or the last product, lot or piece in the case of goods, lots or multiple pieces delivered separately ) or from the conclusion of the contract ( including but not limited to, contracts for the supply of digital content not provided on a material medium, such as a CD or DVD ). If you have entrusted a person you trust to the collection, your right of withdrawal starts from the day of delivery of the product to the person you designate, other than the courier.

You must communicate to the actual Seller and not Eutravelin, the exercise of the right of withdrawal (i) following the instructions available in the relevant Information Sheet, (ii) using the Contact Us function or (iii) using this form. If you use the Return Center (when the information center provides it), we will send you a confirmation of receipt message.

In order to exercise the right of withdrawal, it is necessary that the relative communication is sent before the expiry of the 14-day period and that the product is returned to the actual Seller and not Eutravelin through the instructions available in the relevant Information Sheet.

For more information on the right of withdrawal and operating instructions, contact our Customer Service.

EFFECTS OF THE EXERCISE OF THE RIGHT OF WITHDRAWAL

We will refund all payments received in relation to the product for which you exercised the right of withdrawal, including shipping costs relating to the cheapest shipping method offered by Eutravelin, within 30 days from the day we received the communication relating to the exercise of the right of withdrawal. We will make the refund on the same payment method that you used to place the order, unless you have expressly agreed otherwise. In any case, you will not incur any costs as a consequence of this refund. We will be able to withhold the refund until we have received the product or until you have provided proof that you have returned it to the actual Selling Party, whichever occurs first. Keep in mind that you are required to return the products to us by following the instructions available in the relevant Information Sheet within 14 days from the day you communicated the withdrawal. You will have to bear the direct costs of returning the products. You may be held responsible for the decrease in the value of the assets resulting from a manipulation of the assets ( other than that necessary to establish the nature, characteristics and functioning of the assets ).

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The right of withdrawal does not apply in case of:

- supply of sealed goods which are not suitable for return for hygiene or health protection reasons and which were opened after delivery or in case of supply of products which, after delivery, are inseparably mixed with other goods;

- provision of sealed audio or video recordings or sealed computer software that have been opened after delivery;

- supply of made-to-measure or clearly personalized goods;

- supply of goods that are liable to deteriorate or expire rapidly;

- service contracts after the complete provision of the service by Eutravelin, if you have expressly consented to the execution of the service by us accepting the loss of the right of withdrawal following the full execution of the contract;

- supply of digital content ( including applications, software, ebooks, MP3s, etc. ) via a non-material medium ( e.g. a CD or DVD ) if currently of placing the order you have expressly allowed at the beginning of the execution by accepting the loss of the right of withdrawal as a consequence of the beginning of execution;

- supply of newspapers, periodicals and magazines with the exception of subscription contracts for the supply of such publications;

- supply of alcoholic drinks and imported goods, the price of which was agreed at the time of the conclusion of the sales contract, the delivery of which may occur only after thirty days and whose actual value depends on market fluctuations which cannot be controlled by Eutravelin.

EUTRAVELIN RETURN POLICIES

In addition to your rights deriving from the law, the products ( tangible goods ) sold by the actual Selling Party can only be returned to the actual Selling Party within 30 days of delivery, subject to the exceptions to the right of withdrawal, provided that they are intact and in same conditions in which they were delivered to you. Further information can be found on the product page or in the return policies of the actual Seller. The products must be returned through the instructions communicated by the actual Selling Party.

In these cases we will only refund the price paid for the purchase. We will not refund you the shipping costs incurred to receive the item you are returning. The risks arising from the transport and the return costs will be your sole responsibility. These provisions are additional and do not affect your rights deriving from the law, nor the right of withdrawal within 14 days described above.

PRICES AND AVAILABILITY
All prices are inclusive of VAT applicable by law.

Information on the availability of the products / services / reservations we sell are listed on the website, as well as on the presentation page of each product. In addition to the information provided on this page or elsewhere on the site, we are unable to give more precise indications regarding the availability of the products. Please consider that the estimated times of sending and delivery of the products are purely indicative and it is not possible to rely totally on them. Once we have received your order, we will notify you by e-mail or by posting a notice in the Communication Center of the site if some of the products you have ordered are not available.

Despite all our efforts, we cannot exclude that for a small part of the information published a different availability or a different price from the actual one is indicated by mistake. In any case, we will check the correctness of the prices of the products during the order verification process and subsequent shipment of the products. If, due to errors or other inconveniences, the price indicated on the site should be lower than the correct sale price of a product, we will contact you to check if you also wish to purchase the product at the correct price. Otherwise your order cannot be accepted. If the correct price of a product is lower than that indicated on the site, we will charge you only the lower correct price.

CUSTOMS
If the goods ( exclusively tangible goods ) ordered by Eutravelin were to be delivered outside of Italy you may be subject to import duties and taxes, payable once the package reaches the specified destination. Any additional customs clearance costs will be at your expense. We are not in control of these costs and cannot predict the amount. Customs policies vary considerably from country to country and you should therefore contact your local customs office for further information. Please also keep in mind that, when you place orders on the site, you are considered as an importer and you are therefore required to comply with all the legislation and regulations of the country in which you will receive the goods. Your privacy is important to us and we know that you care a lot about how your order information is used and shared. We would like our international customers and customers who ship products abroad to be aware that cross-border deliveries are subject to opening and inspection of products by customs authorities. For more information, please read the Customs Information.

WARRANTIES ON PRODUCTS SOLD BY EUTRAVELIN AND LIMITATIONS OF LIABILITY
The guarantee scheme for products sold by Eutravelin differs according to whether the buyer is a "consumer" or a "professional" within the meaning of Directive 1999/44 / EC concerning "certain aspects of sales contracts and guarantees concerning consumer goods. ".

If you buy as a "consumer", you benefit from the legal guarantee of conformity to which the seller is required by law on every good sold ( "Legal Guarantee" ).

The Legal Guarantee - which is held by the actual Seller as seller - guarantees the good from lack of conformity with respect to the sales contract.

According to the law, in case of applicability of the Legal Guarantee, you will have the right to restore the conformity of the goods at no cost by repair or replacement, or, if this is not possible, to a reduction in the purchase price or to the termination of the contract. Eutravelin or the actual Selling Party is therefore liable for defects of conformity if they occur within two years from the date of delivery of the goods. You will still have the burden of reporting the lack of conformity within two months of its discovery.

You can find more information on the rules of operation and operation of the Legal Guarantee by contacting our Customer Service.

In the event that you find a lack of conformity on the goods purchased by Eutravelin during the period of validity of the Legal Guarantee, please contact Customer Service.

To the extent permitted by law, Eutravelin declines all responsibility if the product delivered does not comply with the legislation of the delivery country other than Italy.

Eutravelin will not be responsible in case of delay in the delivery of the purchased goods due to insufficient stocks at the publisher or supplier.

We will also not be responsible for non-substantial differences between the goods purchased and their illustrative images and text descriptions published on our site.

Without prejudice to cases of willful misconduct or gross negligence, we are solely responsible for any direct and foreseeable damage at the time of conclusion of the sales contract. We will therefore not be liable for any losses suffered, loss of earnings or any other damage that is not an immediate and direct consequence of our default or which was not foreseeable at the time of the conclusion of the sales contract. Eutravelin is in no way responsible for the fulfillment of the obligations of third parties, the actual Selling Parties, who possibly offer commercial guarantees in relation to the products sold on the site.

Eutravelin authorizes third party sellers to display and sell their products through the Eutravelin.com site. Each page of products displayed for sale on the Eutravelin.com site indicates when the product is sold by third party sellers and not by Eutravelin. As a provider of the e-commerce site, Eutravelin facilitates the transactions that take place on the site, but is not part of the contract of sale of the goods sold by these third party sellers. Eutravelin therefore remains unrelated to the transaction, which occurs exclusively between the buyer and the seller. Eutravelin assumes no responsibility for the sales contract and its correct execution, and in no way represents the seller.

The seller is solely responsible for the sale of the products and must deal directly with any complaints or problems inherent in or relating to the contract between the buyer and the seller, including taking on the obligations of the Legal Guarantee.

APPLICABLE LAW AND COMPETENT COURT
These General Conditions of Sale are governed by and must be interpreted in accordance with the laws of Italy and the application of the United Nations Convention on International Sale of Goods Agreements is expressly excluded. You also agree, and we also accept, to submit to the non-exclusive jurisdiction of the Courts of Turin in Italy. As a consumer you can thus act before the Courts of Turin or of the Member State of the European Union where you are resident or domiciled to promote a dispute in relation to these General Conditions of Sale.

CHANGES TO THE GENERAL SALES CONDITIONS
We reserve the right to modify the site, the policies and these General Conditions of Sale at any time to offer new products or services, or to comply with legal or regulatory provisions. You will be subject to the policies and terms of the General Conditions of Sale from time to time in force when you order from us, unless any changes to these policies and to these terms are required by applicable law or by the competent authorities ( in which case , will also apply to orders you've previously placed ). If any provision of these conditions is deemed invalid, null or for any reason inapplicable, this condition will not in any case affect the validity and effectiveness of the other provisions.

RENUNCIATION
In the event of your failure to comply with these General Conditions of Sale, our failure to exercise the right to take action against you, does not represent our waiver of action for the violation of the commitments you have entered into.

MINORS
We do not sell products to minors. We sell baby products that can only be purchased by adults. If you are under the age of 18, you can only use Eutravelin.com by involving a parent or guardian.

OUR CONTACTS

SmartianS Associazione Sportiva Dilettantistica - No Profit Organization. (“SASD-npo”), President Mr Angioni Roberto. italian VAT: IT10955390017

For any information refer to the official website https://www.smartians.org

Registered office
Verolengo (TO), vicolo San Rocco 3, 10038, Italy, Europe

Local office
Imperia (IM), vico Castello 4, 18100, Italy, Europe

 

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Privacy Policy

Personal data regulation - GDPR adaptation
Last modified: 2023, the 12th of March

Eutravelin.com is a set of "Services" ( from now "Services of Eutravelin" or simply "Services" ), provided exclusivly online, either through proprietary website, application for mobile devices, registered authorized and accessible at official stores. Eutravelin.com is provisioned and managed by the italian non profit organization SmartianS Associazione Sportiva Dilettantistica ( from now "Provider" as italian "Ente del Terzo Settore" alias Institution of Third Sector ). The Provider provides and manages online features, additional services and other products, including third parties. When you use, visit or buy on Eutravelin.com ( from now the "Site" ), or when you use services or products Eutravelin, install and make use of Eutravelin's mobile applications or other Eutravelin's software, in connection with any of the previous activities ( "Services of Eutravelin" or simply "Services" ), you are subject to the knowledge of this information and related national and international rules. Eutravelin Services are provided in compliance with current regulations and according to the following terms and conditions ( "Terms & Conditions" ). Eutravelin is the official name of all the "Services" you access once your unique and personal account is registered and validated.

INTRODUCTION

The current legislation describes how to process information for the functionalities of Eutravelin and Eutravelin Mobile App and of the other products and functions offered by Eutravelin ("Eutravelin Services" or "Services"). You can find more tools and information in your Account or Your Profile settings. European law about GDPR.

TYPE OF INFORMATION COLLECTED

To provide the Eutravelin Services, we need to process information about you. The type of information we collect depends on how you use the Services. You can find out more about how to access the information we collect and delete it by accessing the settings of Eutravelin and Eutravelin Mobile App.

Actions you and others take and items you provide. Information and content you provide.
We collect the content, communications and other information you provide when you use the Services, even when you create an account, create or share content and send messages or communicate with other people. Those data can be information present in the content provided or related to it ( such as metadata ), such as the location of a photo or the date on which a file was created. This also includes the elements displayed through the functions we offer, which allow us to perform actions such as suggesting masks and filters that you may like or give you advice. the Systems automatically process content and communications that you or others provide to analyze their context and content for the purposes described below.
Find out more about how to control who can see shared content.
Data subject to special protection: you can choose to provide information in the profile fields or in other requests for data entry or opinions regarding religious orientation, political orientation, "I like" option or your personal health. This and other information is subject to special protections under EU law.
Networks and connections.
We collect information about the people, pages, accounts and groups you connect with and how you interact with them on the Services, such as the people you connect with most often or the groups you belong to. If you choose to upload, sync or import contact information from a device ( such as an address book or call log or SMS log history ), we can use them to help you find other people you may know and for other purposes listed below.
How you use Eutravelin.
We collect information on how you use the Services, what types of content you view or interact with, functions used, actions taken, people or accounts with which you interact and time, frequency and duration of activities. For example, we record the time and duration of the last use of the Services, as well as posts, videos and other content displayed on them. We also collect information on the use of our functions, such as the camera.
Information about transactions made in Eutravelin.
If you use the Services for purchases or other economic transactions ( for example, in-app purchase or donations ), we collect information relating to these operations. This may be payment information, such as a credit or debit card number and other card information, other authentication and account information, and contact, shipping and billing information.
Activities performed and information about you provided by other people.
We receive and analyze content, communications and information that other people provide when they use the Services. This may be information about you, such as sharing or commenting on a photo, sending a message, or uploading, syncing or importing your contact information.
Device information.
As indicated below, we collect information from and related to computers, mobile phones, smart TVs and other web-connected devices and combine this information on the different devices in use. For example, we use the information collected about the use of the Services on mobile to better customize the content ( including advertisements ) or functions displayed when using the Services on other devices ( such as laptops or tablets ) or to detect if an action has been taken in response to an advertisement shown on your mobile phone or other device.

The information we can collect from these devices includes:
Device attributes: information such as operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, plug-ins and names and types of files and apps.
Device operations: information on operations and behaviors performed on the device, for example if a window is in the foreground or in the background or mouse movements (which help us distinguish users from bots).
Identifiers: unique identifiers, device IDs and other identifiers, such as those from games, apps, accounts used and possibly associated devices
Device signals: Bluetooth signals and information about nearby Wi-Fi access points, beacons and cells.
Data from device settings: information you allow us to receive via enabled device settings, such as access to GPS location, camera or photos.
Network and connections: information such as the name of the mobile operator or ISP, language, time zone, mobile number, IP address, connection speed and, in some cases, information on other devices nearby or on your network, to help you, example, to stream a video from mobile to TV.
Cookie data: data from cookies stored on the device, including ID and cookie settings. Find out more about how we use cookies in the Eutravelin Cookie Policy.

Eutravelin partner information.
Advertisers, app developers and publishers can send us information through types of tools such as, social plug-ins (eg the "Like" button), Mobile App, API and SDK or the Eutravelin pixel. These partners provide information about your activities outside of Eutravelin, including information about the device, websites you access, purchases made, advertisements displayed and how to use their services, whether you have an Eutravelin account or not or who has whether or not you logged in to Eutravelin. We also receive information about your actions and your online and offline purchases from third party data providers who have the right to provide us with your information. Partners receive your data when you visit or use their services or through third parties with whom they collaborate. Each of these partners is required to hold the legal rights to collect, use and share your data before providing us with any data. Find out more about the types of partners from whom we receive data.

To find out more about how we use cookies in connection with Marketplace tools, see the Eutravelin cookie policy.

How does Eutravelin use the collected data? 
We use the information in our possession ( subject to your choices and permissions ) in the ways described below and to provide and support the Services.
Supply, customization and improvement of the Services.
We use the information in our possession to offer the Services, for example to customize the functions and contents ( including the news stream, the announcements and the publication of events ) and to provide you with suggestions ( e.g. groups or events that could interest or topics you may want to follow ) inside and outside of the Services. To create personalized, exclusive and relevant services for you, we use connections, preferences, interests and activities based on the data collected and provided by you and other people ( including any data subject to special protection that you choose to provide in cases in which you have given us your explicit consent ), the way you use and interact with the Services and the people, places or elements with which you connect or that interest you, inside and outside of the Services.
Information on Services and devices: we connect information on the activities carried out on various Services and devices to provide a more personalized and consistent experience on all the Services in use, wherever you are. For example, we may suggest you join a group or report events. We can also make the experience more fluid, for example, by automatically filling in the registration information ( such as phone number ) from one of the Services when you register an account on any other Service.
Location information: we use location information, such as your current location, your place of residence, the places you love to visit and nearby businesses and people to provide, customize and improve the Services, including listings, to you and other people. Location-based information may be based on elements such as the exact location of the device ( if you allow us to obtain it ), IP addresses and information resulting from the use that you and other people make of the Services ( e.g. registrations or events you participate in ).
Research and development of the functionalities: we use the information in our possession to develop, test and improve the Services, carrying out surveys and researches and testing and solving the problems of new products and new functionalities.
Advertisements and other sponsored content: we use the information in our possession, including that relating to interests, actions and connections, to select and personalize advertisements, offers and other sponsored content to be shown to you. Provision of measurements, statistical data and other aggregate services.
We use the information in our possession ( including activities outside the Services, such as websites you access and displayed news ) to help our partners measure the effectiveness and distribution of their services and their advertisements and to understand the the type of people who use their services and how people interact with their websites, apps and services.

Promotion of security, integrity and protection.
We use the information in our possession to verify accounts and activities, combat harmful conduct, detect and prevent spam and other negative experiences, maintain the integrity of the Services and promote security and protection inside and outside the Services. For example, we use the data we have to investigate suspicious activities or violations of our regulations or conditions or to identify cases where people need help. To get more information, contact the support service.
Communication with you.
We use the information in our possession to send marketing communications, to provide information about the Services and our regulations and conditions. The information is also used to provide an answer when you contact us.
Research and innovation for the good of society.
We use the information we hold ( including information from the research partners we work with ) to carry out and support research and innovation on topics related to general social well-being, technological advances, public interest, health and well-being. .

How is information shared?
We share your information with others in the following ways:

Sharing within the Services.
People and accounts you share and communicate with.
When you share content and communicate using the Services, you are the one who chooses the audience for the elements you share. For example, by publishing items, you select the audience of the post, for example a group, all friends, all or a personalized list of people. Your network can also view the actions you take on the Services, including interactions with adverts and sponsored content.

Public information can be viewed by everyone, inside and outside of the Services, even if you don't have an account. This includes user name, publicly shared information, public profile information about Eutravelin and content shared on an Eutravelin Page, such as Eutravelin Marketplace. You, other members, and we may provide access to or send public information to anyone within or outside of the Services, including search results or through tools and APIs. You can also view, access, reshare or download public information through third party services such as search engines and APIs, offline media such as TV and through apps, websites and other services integrated with the Services.

Content that people share or re-share about you.
You must evaluate the people you choose to share content with because those who can see your activities on the Services can also share them with others inside and outside the Services, including people and companies outside the public with whom you shared the content. For example, by sharing a post or sending a message to specific friends or accounts, they can download, take a screenshot or share that content with others inside or outside of the Services, personally or through avatars or automatic programs. Additionally, post comments and reactions added to others' content are visible to anyone who can view the other person's content, who can subsequently change the audience.

People can also use the Services to create and share content about you with an audience of their choice. For example, people can share a photo of you in a story, mention or tag you in a place within a post, or share information about you in their posts or messages. If you feel uncomfortable with the elements that concern you shared by others on the Services, you can report the contents and subjects involved.

Information on active status or presence on the Services.
People in your networks can view signs indicating your activity on the Services, including your current activity or the last use of the Services.

Apps, websites and third party integrations on the Services or that make use of them.
When you choose to use apps, websites or other third party services that use or are integrated with the Services, they may receive information on what you publish or share. For example, when you play or use the Comment or Share button on a website, the game developer or website may get information about your activities within the game or receive a comment or link that you have shared from the website. Furthermore, when you download or use these third party services, they can access your public profile on Eutravelin and the information you share with them. The apps and websites you use may receive your friends list on Eutravelin if you choose to share it with them. However, the apps and websites you use will not be able to receive any other information about your friends from you ( although your friends and followers may, of course, choose to share this information yourself ). The information collected by these third party services is subject to their conditions and regulations, not ours.

The devices and operating systems that provide any native versions of Eutravelin ( for which we have not developed our own apps ) will have access to all the information you choose to share with them, including the information that your friends share with you, so we can provide you with our main features.

Note: since your approval is always necessary, we advise you to check what you share and what you approve in case you have the doubt of not being within our authorized services. To request other data, our approval will be mandatory. For example for requests related to investigations of any kind as long as any type of request is received officially and with an explicit judicial act.

New owner.
If ownership or control of all or part of the Services or related resources changes, we may transfer your information to the new owner.

Sharing content with third party partners.
We collaborate with third party partners who help us provide and improve the Services or who use the tools of the Eutravelin marketplace. It is understood and clear that your personal information is not sold to anyone, neither now nor in the future.

Examples of types of partners with whom we share information:
Partners who use the Statistical data collection services.
We provide aggregate statistical data that helps people and companies understand how people interact with their posts and other content, inside and outside the Services. For example, Page administrators receive information on the number of people or accounts that have viewed, added a reaction or commented on their posts, as well as aggregated demographics and other information that helps them understand interactions with their Pages or their accounts.
Advertisers.
We provide advertisers with reports on the interactions with their activities within the Services, without allowing your identification, unless your authorization.
Measurement partner.
We share information with companies that aggregate it to provide statistical data and measurement reports to our partners.
Partners offering products / services / reservations within the Eutravelin marketplace.
When you sign up to receive exclusive content or purchase a product / service / booking from a seller in the Services, the content creator or seller may receive your public information and other information you share with him, as well as the information necessary to complete the transaction, including payment details, possible shipment and contact.
Suppliers and service providers.
We provide information and content to suppliers and service providers that support our company, for example, by providing technical infrastructure services, analyzing how the Services are used, providing customer support, simplifying payments or conducting surveys.
Researchers.
We also provide information and content to search partners to conduct research designed to study improvements and the addition or modification of functionality within the Services.

What are our legal bases for data processing?
We collect, use and share the data we hold in the manner described above:

as needed to comply with the Terms of Services;
in a manner consistent with the consent granted, which can be revoked at any time through the settings from the page of your profile or account;
as necessary to comply with our legal obligations;
to protect your vital interests or those of others;
as necessary for the public interest;
as necessary for legitimate interests ( commercial or disclosure ), unless the interests or fundamental rights and freedoms of the data subject that require the protection of personal data prevail over these interests.

How to exercise the rights provided by the GDPR?
The General Data Protection Regulation recognizes the right to access, correct, transfer and delete your data. The right to oppose and limit certain processing of their data is also recognized. This includes:

the right to object to the processing of your data for direct marketing, which can be exercised through the unsubscribe link contained in these marketing communications;
the right to object to the processing of your data when we carry out an activity in the public interest or in the pursuit of the legitimate interests of Eutravelin or third parties.

Data retention, deactivation and deletion of the account.
We store data as long as it is necessary to provide the Services or until the account is deleted, whichever occurs first. This is a case-by-case determination that varies based on elements such as the nature of the data, why it is collected and processed and relevant legal or operational retention needs. For example, when you search for something, you can access and delete that request from ythe Search history at any time, but the log of this search will be deleted at different time intervals. If you send a copy of an official ID for account verification, the copy will be deleted after 30 days of submission.

When you delete your account, we delete items you have published, such as photos and status updates, and you will no longer be able to recover this information. The information that other people have shared about you is not part of your account and will not be deleted. To delete your account at any time, proceed with the settings from your profile page.

How do we fulfill legal requests or avoid damages?
We access, store and share information with regulatory bodies, law enforcement agencies or other entities in these cases:
In response to a legal request if we believe in good faith that the law requires us to do so. We can also respond to legal requests if we believe in good faith that what is made mandatory by the law of the jurisdiction in question, concerns users who respond to that jurisdiction and that it complies with internationally recognized standards
If we have reason to believe that it is necessary to detect, prevent and resolve unauthorized use of the Services, violations of our terms or regulations or other harmful or illegal activities, to protect ourselves (including our rights, properties or Licenses), you or others, also in the context of investigations or regulatory requests or to prevent death or imminent physical injury. For example, if relevant, we provide information to third party partners and receive it from them regarding account reliability to prevent fraud, abuse or other harmful activity inside and outside of the Services.

The information we receive ( including financial transaction data ) may be consulted and stored for an extended period of time when it is the subject of a proceeding or legal obligation, a government investigation or investigation into possible violations of our terms or regulations or to avoid damage.

How do we manage and transfer data within our global services?
We share information worldwide, with our partners and with the people you connect with and share content all over the world, in compliance with this regulation. The information controlled by Eutravelin could be transferred or transmitted or stored and processed in Italy or in other countries outside the one where you reside for the purposes described in this regulation. The transferred data are necessary to provide the services described in the Eutravelin Terms of Services and to manage and offer the Services globally. We use standard contractual clauses approved by the European Commission and based on the adequacy decisions of the European Commission for some countries, as appropriate, for data transfers from the EEA to the United States and other countries.

How will we inform you in case of changes to this regulation?
We will notify you before making changes to this policy and will allow you to read the amended policy before choosing whether to continue using the Services.

How to contact Eutravelin with any questions
You can get more information on how privacy works on Eutravelin. If you have questions about this regulation, contact us in the manner described below. We can resolve disputes that arise in connection with our privacy practices and regulations through the Support service.

Our contacts : SmartianS Associazione Sportiva Dilettantistica - Non-profit Organization. (“SASD-npo”), President Mr Angioni Roberto. VAT n.: IT10955390017

For any information refer to the official website https://www.smartians.org

Legal and administrative residence
Verolengo (TO), vicolo San Rocco 3, 10038, Italy, Europe

Local office
Imperia (IM), vico Castello 4, 18100, Italy, Europe

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